Managing emotions, thinking, behavior and interactions.
Hours – Forever Results
2009 Harvard Business Review article entitled, How Toxic Colleagues
Corrode Performance, cited studies that show people exposed to
inappropriate behaviors reported a
48% decreased their work effort,
47% decreased their time at work,
38% decreased their work quality,
66% said their performance declined,
80% lost work time worrying about the
63% lost time avoiding the offender,
78% said their commitment to the
Most of us, contrary
to our values and good intentions, engage in defensive strategies
when faced with the competing perspectives of others. We
automatically push our viewpoint, attempt to "win", and try to avoid
being seen as wrong or not knowing. Frequently we don’t even
realize when we are doing it. At other times somebody or something
may push our reactive buttons and cause us to get stressed out,
frustrated or angry. Reactive responses typically involve blaming
or judging ourselves or others. All of these defensive
strategies put “pebbles” in people’s shoes that generate or sustain
breakdowns in relationships and unproductive conflict.
And that’s not all,
most of us also have difficulty adapting to disruptive change
in work arrangements, relationships and the roles we play.
A survey of executive
recruiters and out placement consultants found that 7 out of the 10
reasons why executives and managers fail are due to personality
factors and values conflicts, not problems with job knowledge,
experience, or technical competence. Another study reports that 80%
of organizational problems are related to human relationships.
No matter how much we
improve organizational structure and processes, or how effectively
and quickly we get the right people together, with the right
knowledge and information, the productiveness of our conversations,
planning and decision making cannot thrive without altering these
behavioral patterns. We will continue to experience limited
results if we do not learn self-management.
a breakthrough in human technology, participants develop
greater awareness of their thoughts, emotions and stress in real
time and the power to overcome the momentum of feelings and habits
and make more effective choices.
iPower made me much more aware of what is going on and enables me do
something about it.
Discovering and developing
and experiential exercises provide participants the power to
transform their personality into an instrument of effectiveness by
learning how to:
emotional reactions, unproductive thinking and stress.
Stay cool, calm and collected
when faced with frustrating situations and difficult people.
Recognize and manage defensive
behaviors like personal attacks, blaming and judging.
Maintain the self-control that
people respect and respond to.
Transform the critical and
judgmental voice that whittles away confidence.
Stop old habits from taking
Modulate the need to always be
right and win the argument.
Regulate the impulse to be
overly direct, impatient and pushy.
Turn fear, anxiety or
worry into power.
Quit worrying, second guessing
and or thinking the worst will happen.
Quiet the mind when it won’t
stop hashing and rehashing stuff.
Overcome the inclination to
avoid challenging the status quo or confronting issues.
Discovering a deeper sense of “I” has dramatically helped me
negotiate, manage conflict, effect change and coach others.
Become more resilient and adaptive
when faced with new or novel challenges and situations.
Recognize and overcome
reluctance to change.
Welcome new challenges, work
arrangements and people.
Step back from current ways of
doing things and execute new behavior.
Gain the freedom to change roles
and behaviors, as needed, on the fly.
Evolve-discover and accelerate
the learning of new roles, mind-sets and skills.
has helped me adapt quickly and effectively to change.
Manager, Sun Microsystems
found it very useful in identifying and changing the things about
myself that sabotage my ability to effectively lead.
I can now observe all of my “success strategies” in action as I move
through the day. Very cool.
Program Manager, Plaxo
Build motivation to overcome
obstacles and make things happen.
Stay motivated doing the less
enjoyable aspects of the job.
Tap new sources of energy to
overcome difficulty and tiredness.
Quit procrastinating and
avoiding difficult situations.
Direct the energy of imagination
and emotions towards purpose.
Stop setting goals and not
Strengthening my will made it easy to stay focused and committed,
even when I don’t feel like it. Manager,
You broke down problems that happen every day in a
way that makes it easier for me to understand people-especially why
they act the way they do.
iPowered- Self-management from
Emotional Intelligence and other self mastery training programs is
observe behavior in action and make adjustments on the fly. Some
describe it as having a lighthouse on their shoulder that has both
the power to illuminate and manage.
Peter Stonefield, BSEE, MA, PhD.
is President of Stonefield Learning Group, consultant,
psychologist and author of numerous articles. He was an electronic
engineer and manager for the Bunker-Ramo
Corporation. He has successfully completed over 200 consulting
engagements, created more than 20 different training and development
programs and coached over 200 executives and engineers. He has
facilitated the development of 10 knowledge leveraging “Communities
of Practice” in high-tech engineering and marketing organizations.
His client list includes Apple Computer, Baxter Laboratories, Dow
Chemical, Cisco, Hewlett Packard, IBM, Intel, US Government, PPG and Sun
Microsystems. He was the principal consultant to the winner of the
President's Quality Award for Managing Change and the winner of the
GSA Administrators Award for Managing Change in Government.
He taught graduate level courses
on Managing Innovation, Cognitive and Creative Process, The
Purposeful Imagination, Leadership, Collaboration and Coaching.
Doctor Stonefield was a director of Learning In New Dimensions, a
company that developed `super-learning´ techniques for use in
business and education.
He recently drafted a vision for
computing for Sun Microsystems. Peter’s mission is to catalyze and
accelerate the evolution of organizations and people.